27/04/2026 · 15:15 UTC
AM
JD
john_d Active Level 3
user_8472619 · john.doe@example.com
JD
john_d
Active Level 3
user_8472619 · · 🇬🇧 United Kingdom · Joined Mar 2024 · Last seen 2h ago
Profile
Edit profile
Display name history
Funds
Credit funds
Debit funds
Merge funds
Withdrawal limits
Investigation
IP relationships
Transaction relationships
Sanctions report
Account
Change user type
Remove 2FA
Lock account
Ban user
User totals All time
All time
Year to date
Month to date
Last 30 days
Last 7 days
Last 24h
Deposits
$124,532
Withdrawals
$98,422
Wagering
$2,180,478
GGR
$92,352
NGR
$8,430
Net Cash
$26,110
Wallet balance
$4,128.50↓ 1.7%
−$72.00vs prev 24h
Active bonus
$250.00
Wagering 62%
Lifetime NGR
$8,430.50
+$48.20vs prev 24h
Recent activity
View full audit →
Today · Apr 27
Withdrawal requested · 0.42Pending review
Ethereum · 0xa2…f9c1
−$1,200.00 4h ago
Deposit confirmed · 0.018
Bitcoin · 8e3a…d211
+$500.00 12:08
Bonus claimed · Weekly Reload
Wagering 16× · $4,000 target
+$250.00 11:14
Yesterday · Apr 26
Identity status changedPending
Manual re-verification triggered by compliance
23:15
Risk alert opened · HighVelocityBehaviourCrit
DEPOSIT_VELOCITY_BREACH ·
21:08
Comments · 11
All 11 Important 3 Pinned 1
S. Ellis
Sam Ellis
admin · compliance lead
Notes 30d
42
Approvals
128
· Mar 12, 14:08 pinned by R. Salgado
ImportantManual review only on withdrawals over $5,000. Compliance lead has the playbook.
S. Ellis
Sam Ellis
admin · compliance lead
· Apr 25, 16:42
ImportantManual identity re-verification requested directly via email after second large deposit week. Player responded same day, awaiting compliance sign-off before releasing the pending withdrawal.
R. Salgado
Rossella Salgado
admin · compliance officer
Reviews 30d
214
Avg time
2.4h
· Apr 22, 11:08
Approved manual VIP tier bump after Q1 review. Player has been with us 14 months, consistent volume, no chargebacks. Bumped Daily and Weekly deposit limits accordingly.
R. Salgado
Rossella Salgado
admin · compliance officer
· Apr 18, 15:48
ImportantIdentity status changed UncheckedPassed after manual document review. Documents are clean, address verified.
S. Ellis
Sam Ellis
admin · compliance lead
· Feb 01, 11:06
Balance removed due to 12 month inactivity. Refer to sheet if player returns and credit there.
System Onboarding
System Onboarding
automated · attribution-svc
· Mar 12, 14:08
Account created via partner_42 referral. Standard onboarding.
Add a comment…
Identity Security Notifications
Identity
Click a value to edit · ESC cancels
John Doe
@john_d 1994-08-1231 yrs Standard 🇬🇧GB · ENGReg · Current
Member since Mar 12, 2024 · 14 months · 3 name changes →
Contact
Email john.doe@example.com Verified
Mobile +44 7700 4012 Verified
Address 42 Baker Street, London W1U 6PR, GB Verified
Last activity
Last IP 82.41.•••.142 Masked
Last location 🇬🇧 GB · ENG From IP
Linked addresses · aliases + identifiers
+ Add
TypeAddressSourceVerifiedPrimaryAdded
Ethereum 0x4a7c…91f3 Signature Mar 12, 2024 Mar 12, 2024
Ethereum 0x982e…4b18 Alias Aug 04, 2024
Solana 8KvR…Hf7m Signature Sep 18, 2024 Sep 18, 2024
Linked social accounts
Twitter, Discord
ProviderUsernameIdentifierFollowersToken expiryLinkedStatus
Twitter / X
@john_d tw_8421 2,418 May 04, 2026 Aug 04, 2024 Connected
Discord
Not linked Disconnected
Tags
Remove all
Custom · click to edit
VIP-prospect × High Value × Football × Manual Review × + Add tag
System · read-only · $-prefixed
$EU-Region $Q1-2026 $Mobile-First
Custom metadata
Edit metadata
KeyValue
crm_idCRM-91827click to edit
marketing_prefEmail · SMSclick to edit
acquisitionpartner_42click to edit
Timeline Risk alerts Sportsbook Gameplay audit
Activity timeline
Today
Withdrawal requested · 0.42Pending review
Ethereum · 0xa2…f9c1
14:22
Deposit confirmed · 0.018
Bitcoin · 8e3a…d211
12:08
Self-exclusion lifted · cooldown expired
7-day exclusion ended · account active
09:01
Yesterday
Identity status changedPending
Manual re-verification triggered by compliance
23:15
Risk alert opened · HighVelocityBehaviourCrit
DEPOSIT_VELOCITY_BREACH · ID 47798
21:08
Display name changed john.doejohn_d
Self-service · user-initiated
20:14
Daily deposit limit changed $5,000$7,500
By R. Salgado · admin override
19:47
Wallet Ledger Payments Deposit accounts Subscriptions Orders NFTs
Balance overview · top 3 by USD-equivalent
$4,128.50
+$182.30 +4.6%
vs $3,946.20 · 7 days ago
Accounts8
Currencies4
Active locks1
$4,128.50$3,946.20
Apr 22Apr 29 · now
ETH59%
0.8420
≈ $2,420.20 · 2 accounts · 1 lock
USD34%
$1,420.50
3 accounts · 0 locks
USDT5%
203.00
≈ $203.00 · 1 account
Wallet: All wallets Currency: All currencies
Wallet accounts · 8
All 8 Withdrawable 4 Bonus 1 Playable 1 Custodial 2
Hide $0 accounts
IDNameCurrencyBalanceBalance (raw)Wallet IDUpdated
acc_8421WithdrawableUSD$1,420.501420.5000w_4421Today · 14:22
acc_8422BonusUSD$0.000.0000w_4421Apr 22 · 11:08
acc_8423PlayableUSD$0.000.0000w_4421Apr 22 · 11:08
acc_8431Withdrawable 0.4200 ETH locked — see Committed fundsETH0.84200.842000000000000000w_4431Today · 12:08
acc_8432CustodialETH0.00000.000000000000000000w_4431Mar 12 · 09:18
acc_8441WithdrawableBTC0.00280.00280000w_4441Apr 25 · 16:42
acc_8442CustodialBTC0.00000.00000000w_4441Mar 12 · 09:18
acc_8451WithdrawableUSDT203.00203.000000w_4451Apr 26 · 11:21
Committed funds 1 active
ProductDescriptionProviderAmountCurrencyCreated
GamesPending withdrawal reviewEvolution0.4200ETHToday · 14:22
Summary Bonuses Sweepstakes Tournaments Points Loyalty Redemptions
Total rewards
64
across 8 templates
Completed
58
90.6%
Active
3
Pending · Processing · Claimed
Total awarded
$4,218
Funds
42
$2,940 withdrawable
Bonus
18
$1,278 playable
By template
TemplateCount
weekly_reload_v322
cashback_monthly_v214
vip_weekly_drop9
deposit_match_506
loyalty_level_up5
referral_bonus_v14
seasonal_promo_q13
welcome_bonus1
By status
Completed58
Claimed1
Pending1
Processing1
Expired2
Cancelled1
Deposit limitsYou can adjust these
Deposit Purchase
Withdrawal limitsRead-only · derived from base config + activity
Default Custodial
Net position thresholdWithdrawal requests above the threshold need manual approval
Threshold $50,000
Current position $32,400
$0 +$48,200 deposits $15,800 withdrawals $50,000
Change historyInbound only — outbound caps aren't user-editable
LimitFromToNoteChanged byWhen
Weekly deposit $25,000 $30,000 VIP tier upgrade S. Ellis Apr 29 · 16:22
Daily deposit $3,000 $5,000 User-requested raise (ticket #4421) S. Ellis Apr 18 · 11:08
Monthly deposit $50,000 $80,000 High-roller fast-track R. Salgado Apr 02 · 09:51
KYC Risk Sanctions & PEP Audit
Account compliance flags
View change history →
Identity Last changed Apr 18 by R. Salgado
PendingEdit
AML Auto-screened by ComplyAdvantage · Apr 18
PassedEdit
Address Verified manually Apr 18 by R. Salgado
PassedEdit
Level Auto-promoted Apr 22 · lifetime deposit threshold
Level 3Edit
Bonus Eligible · first deposit confirmed Mar 12, 2024
ActiveEdit
Fraudulent No flags raised · last reviewed Apr 18
NoEdit
KYC documents · 2 verified
Identity — Passport
Verified Apr 18, 2026 by R. Salgado · expires 2031-08-12
Address — Utility bill
Verified Apr 18, 2026 by R. Salgado
Settings Trackers Statistics Referred users Rewards
OverviewLifetime totals for this referrer
Group
Gold tier
Revenue
$3,720
Users
96
Rewards
142
AttributionWho referred this user
P4
@partner_42
Tracker PARTNER42-Q3 · attributed Aug 4, 2024
View referrer
ConfigurationPer-user referral controls · click a pill to change its value
Group
Determines commission rates and reward eligibility.
Gold tier
Tracker limit
Maximum number of trackers (campaign codes) this user can own simultaneously. Currently using 4.
10 trackers
Active
Whether this user's trackers can accept new referrals.
Enabled
Tracker auto-generation
Auto-creates a tracker on sign-up when none is supplied.
Disabled
Affiliate
Switches to contract-based commission instead of the standard formula.
Disabled